TonTon®  Frequently Asked Questions

Q: What is the shelf life of TonTon® sauces?

A: The shelf life for the Ginger Dressing is 2 years, all the other sauces have a shelf life of 3 years.

Q: Is TonTon Sauce shelf-stable or does it need to stay cold?

A: Yes, TonTon® Sauce is shelf stable. Shake well and refrigerate after opening.

Q: How can I update information I incorrectly provided in my order?

A: We are unable to access your payment information in our ordering platform. We can however update your shipping address and contact information, therefore, please email us at for assistance. We suggest creating an account for ease of information updates and repeat ordering.

Q: Who is your shipping carrier?

A: All orders are shipped UPS. Please provide your complete address (including apartment, suite, or unit number) and review for accuracy before finalizing your order. This will ensure your package arrives correctly and without delay. Visit the Shipping Policy link on the home page for more information about shipping.

Q: What retail stores sell TonTon Sauces?

A: TonTon® Sauce is currently sold in several local markets in Raleigh, NC. and we are working to get it back in retail stores across the US. Be sure you Join Our Newsletter and follow us on social media to receive updates when it’s in a retailer near you.